๐ Internal Guidelines
I, dotCore, take player's comfort and safety very seriously.
If you witness or suffer from any severe Staff abuse, feel free to report it through my DMs.
Otherwise, for other type of reports, use this system.
The following reports towards a Staff member would lead to a permanent ban, instant demotion and a report to competent authorities if needed:
- using Staff rank to abuse / pressure someone (this includes grooming, statutory rape or any kind of threatening)
- leading any kind of harassment as a Staff member
1. Introduction
The following document is a baseline agreement (hereafter "Guidelines") between Holtyx Games Administration (hereafter "Administration") and member of Holtyx Staff team (hereafter "Staff").
By joining our team, you agree to the following rules.
2. Application process
First of all, everyone must go through an application process which is reviewed by Staff and ultimately decided by administrators.
Conditions to apply as a Staff are the following:
- be at least 15 years old
- be able to understand and speak in English
- be an active player since at least three weeks
- have at least 24 hours playtime on our servers (use command
!time
to know) - have clean records on our servers (no severe sanction - eg: lengthy ban or multiple warns)
We also expect applicants to be in a stable situation while applying, but also in foreseeable future. (during their Trial period, etc.)
3. Trial period
Trial period starts whenever an accepted applicant receives their role and permissions, and usually lasts for 15 days.
Period can be lowered to 1 week or extended by 2 weeks if deemed necessary
During this period, Staff have to be active and proficient with their duties to prove their determination.
Upon trial period ends, Administration will reunite to take a decision.
In case of a failure and depending of the reasons retained by Administration, Staff will or won't be able to apply again after 2 weeks.
4. Hierarchy
A hierarchy is in place at Holtyx Games and Staff must respect it.
In case of an issue between Staffs, Administration can assist as a middleware if it can't be resolved otherwise.
Even if a role is above another or a Staff have higher permissions, they shouldn't be condescending towards others.
5. Activity
Staff activity is considered as a whole, a set of actions that can be carried out in order to contribute to Holtyx Games.
We offer various ways to participate, even for Staff without any extra role assigned.
Here's a non-exhaustive list:
- Staff Discord participation (weekly meetings, vote in applications, etc.)
- Holtyx Games Discord participation (welcome new members, discuss with community, react to official messages, help with questions, etc.)
- Extra ideas (organizing an event, hosting a giveaway, etc.)
We usually don't care or sanction inactive Staff as long as they can be available on a weekly basis.
If you can't be here for more than a month though, you can put yourself on hold until your comeback.
Please, always try to inform Administration before an inactive period.
6. Warns
In case of non-compliance with our Guidelines or report by players for rule breaking, Staff can be sanctioned with a warning that will remains active for a 30 days period or a direct demote if reason is too severe.
Active warn length can be reduced or extended at Administration discretion.
Having two active warns will lead to a demote too, you can refer to this table for further informations.
7. Staff Privacy
As a Staff member, you must keep all Staff only resources private from members.
This includes but isn't limited to:
- messages on
Holtyx - Staff
Discord server - websites that aren't linked to players
- tools and commands used by Staff
- internal changes and activities
By the way, old Staff members are considerate classic members and shouldn't be spoken to about Staff stuff. Breaching this privacy rule will lead to a demote without being able to enter our team ever again.